Access Statement

ARRIVAL

We have disabled spaces located by the front entrance to the hotel. You may also drop off at the front of the hotel by the main entrance and then remove your car to the car park. If you require assistance upon your arrival please call the hotel prior to your arrival or once you have arrived and are in the car park on 01479 851227

ENTRY TO THE BUSINESS

You are able to access as a wheelchair user using the hotel using the main entrance. Wheelchairs can access through to the reception desk where you will be greeted. The reception team will explain the hotel layout and advise on the services and facilities available in the hotel.

VISITOR EXPERIENCE

Access around the ground floor of the hotel is possible with a wheelchair, there are no internal ground floor steps, access to the Terrace is possible from the restaurant. All ground floor areas including the bar, restaurant, lounge, Grant Room and Library are accessible with a wheel chair, the team will be more than happy to assist you as you navigate around the hotel.

TOILET FACILITIES

Disabled toilets are available on the ground floor of the hotel. This toilet is fitted with an emergency alarm.

BEDROOMS

All bedrooms are located on the 1st floor and only accessible by the main stair case. Wheelchair access to bedrooms would not be possible. The stair case is a wide, carpeted stair case with wooden hand rail to left hand side. There are 2 sets of small stairs on the first floor. If you would like to discuss your needs with the team please call 01479 851227

ADDITIONAL DETAILS

Assistance dogs are welcome.
Our team have received disability awareness training.